Introduction
About Afaqy
Afaqy is pleased to extend an offer to BEAH for the provision, installation, and maintenance of a Fleet Management System. We are enthusiastic about nurturing a robust and enduring business partnership by delivering cutting-edge, dependable services to BEAH. In recognition of the rapidly evolving marketplace, with escalating demand for Information Technology services and capabilities, we understand that organizations are grappling with the challenge of developing and delivering innovative products and services in line with the latest IT advancements and trends.
At Afaqy, we stand ready to revolutionize IT services both domestically and throughout the Gulf Region. We have introduced an extensive range of services to cater to the requirements of the Omani and international markets. As pioneers as Oman's first managed service provider, our overarching vision is to reshape the marketplace, making IT services readily available on demand.
Moreover, we are proud to offer a Complete Smart Waste Management Platform, designed to meet the specific needs of modern waste management. This platform integrates advanced technologies to optimize waste collection, enhance operational efficiency, and contribute to a cleaner, more sustainable environment. BEAH can leverage this platform to significantly improve waste management processes, ensuring compliance with environmental standards while reducing operational costs.
We bring forth several distinctive advantages for BEAH:
A cohesive team with a wealth of global experience in successfully executing complex security-related projects, as well as advanced Smart Waste Management solutions, for esteemed organizations, including BEAH.
A proven user-centric approach that ensures swift realization of value and the right benefits for end-users, particularly in optimizing waste management processes through our innovative Smart Waste Management Platform.
We are committed to using our strong dedication and top-notch skills to make a big difference. Our deep technical know-how, combined with extensive experience in delivering projects, and our solid understanding of customer needs, make us stand out.
In the next parts of this proposal, you'll find a detailed plan designed to address the specific challenges and important tasks you've highlighted. Our plan is crafted to provide immediate operational improvements and long-term growth for your organization.
We are excited to continue our collaboration with BEAH, utilizing our advanced technology services, including our Smart Waste Management Platform, to significantly enhance your operations. Our primary goal is to enable you to focus on your organization's core objectives, with the confidence that Afaqy is here to support your success.
OPAL APPROVED IVMS Certification:
Scope of Work
Core Delivery Components
This section outlines the essential functional components that must be provided as part of the Operations Control Center (OCC) and Waste Management Platform (WMP). The core functional components are as follows:
Waste Management Platform (WMP)
Operations Control Center (OCC)
Waste Management Platform (WMP)
Bin Operations Management
Afaqy’s Smart Waste Platform fully caters to all the features listed below, with each aspect shown separately for clear and efficient management:
Bin ID: Our system tracks and manages each bin using a unique identifier.
GPS Coordinates of Bin Instances: Bins are precisely tracked using GPS, showing real-time locations on a dynamic map.
Bin’s Location in Routes: The system maps each bin to its specific route for efficient waste collection management.
Number of Bins in Every Route: It provides an overview of the number of bins along each route, aiding in route optimization.
Bin Type: The system categorizes bins by type.
Bin Capacity: Capacity details are tracked to ensure appropriate collection and disposal strategies.
Bin Waste Collection Frequency: Collection frequency can be set (daily, weekly, etc.) and adjusted as needed.
Bin Waste Collection Schedule and History: The system logs and displays collection schedules and historical data for all bins.
Bin Washing Instance and History: Records of washing instances are maintained for cleanliness and maintenance tracking.
Damaged and Replaced Bins: The system monitors bin conditions, recording damaged and replaced units.
Number of Bins in Stock with Every Service Provider: It tracks bin inventories with each service provider to manage stock levels.
Waste Source: Waste sources (residential, commercial, healthcare, etc.) are categorized for tailored waste management.
Waste Category: The system categorizes waste types, facilitating specialized handling and disposal.
Waste Transfer Station: It integrates with waste transfer stations to ensure smooth and efficient waste transfer processes.
Waste Transfer Landfill: Landfill management is supported, allowing for streamlined waste disposal operations.
Collection Trucks: Our solution integrates with IVMS to manage and track collection trucks across all routes.
Scheduled & Unscheduled Waste Collection Plans
System supports all the features listed below and manages them separately for efficient operations:
Scheduled Waste Collection: Allows MSW service providers to upload collection schedules, routes, bin cleaning routes, and allocate resources (bins, drivers, vehicles).
Driver App View for scheduled waste collection:
Driver and Helper Information: Supports the integration and upload of dispatched driver and helper details into the system.
Ad Hoc Jobs: Enables uploading of waste collection plans for Ad Hoc jobs to various third parties, linking driver and helper information to the assigned tasks.
Workflow for Ad Hoc Requests:
CRM Integration
The system is equipped to integrate with CRM platforms through APIs, enabling real-time tracking and management of issues linked to each service provider. This API-driven integration ensures seamless communication, with all incidents and service-related concerns automatically logged, monitored, and addressed within the unified system.
Bin Inspection Automation System
System includes an advanced Bin Inspection Automation System, leveraging AI technology for systematic and objective monitoring.
Bin Detection Model and KPI Classification: Utilizes AI to detect various bin types and sizes under diverse conditions, including day and night. Classifies bin images according to predefined Key Performance Indicators (KPIs), with adaptability to different lighting conditions and bin types. This supports long-term strategies, including public education and regulatory enforcement.
Collection Trucks
Collection Trucks Operations Management
System provides robust Collection Trucks Operations Management with the following features:
Live Map of Operations: Enables selection of existing contracts and real-time monitoring of all truck details on a dynamic map.
Truck Registration: Captures plate number, type, weight, and ID for each truck.
Routing: Manages and displays routing information for efficient truck operations.
Collection History: Tracks detailed collection history for individual trucks, as well as aggregated data for all trucks by time, date, and location.
Truck Washing History: Logs and manages washing schedules and instances for each truck
Maintenance Records: Maintains comprehensive records of truck maintenance activities.
Waste Collection Details: Provides detailed data on waste collection per truck, including by route, day, month, cumulative amounts, and waste types.
Collection Trucks Live data
System offers comprehensive integration with GPS systems and additional capabilities for effective Collection Trucks Operations Management:
Real-Time GPS Integration: Visualizes the locations of trucks and equipment using GPS coordinates, providing up-to-date tracking on a map.
Alerts and Notifications: Provides real-time alerts for route deviations, delays, and other relevant events compared to the scheduled plans.
Reporting Capabilities: Includes robust reporting features for analyzing vehicle performance, route efficiency, and waste collection metrics.
Data Privacy Compliance: Ensures compliance with data privacy regulations and protocols to safeguard sensitive information.
Access Controls: Implements user authentication and access control mechanisms to restrict system access to authorized personnel only.
Collection Trucks Washing & Maintenance Record
System provides a comprehensive solution for managing Collection Trucks Washing & Maintenance with the following features:
Maintenance Record: Introduces a feature for tracking and managing the upkeep of waste collection trucks, including detailed logs of all maintenance activities.
Washing and Maintenance Logging: Allows MSW service providers to record all washing and maintenance activities, schedule regular service checks, and receive reminders for upcoming tasks.
Driver Details Integration: Enables MSW service providers to update maintenance plans with driver details, ensuring all relevant personnel are informed and coordinated.
Collection Trucks on Board Weight
System includes an optional On-Board Weighing feature for waste collection trucks with the following capabilities:
Real-Time Weight Measurement: Equips trucks with an on-board weighing system for accurate, real-time measurement of waste weight during collection and transfer.
Immediate Load Insights: Provides instant access to load weights, allowing for better management and monitoring of waste collection.
Regulatory Compliance: Ensures that the system supports compliance with vehicle weight regulations to avoid overloading and ensure safe operations.
Collection Trucks IVMS
In Vehicle Monitoring System (IVMS) solution offers a comprehensive suite of hardware and software components with the following details:
Hardware Specifications: The IVMS solution includes high-quality, durable GPS tracking devices, sensors, cameras, and other relevant equipment. All hardware meets industry standards and is designed for robust performance in waste collection operations. All the equipment and details are elaborated in a separate section in the same document.
Software Features and Functionalities:
Real-Time Tracking: Provides live tracking of vehicle locations.
Route Optimization: Enhances route efficiency for improved operational performance.
Driver Behavior Monitoring: Tracks driver behavior including fatigue, speed, seat belt usage, harsh acceleration, and braking.
Odometer Monitoring: Records vehicle mileage for maintenance and operational insights.
Fuel Level and Consumption: Monitors fuel levels and consumption to manage efficiency and costs.
Additional Capabilities: Includes other relevant features tailored to operational needs. Live Traffic With real-time integration of live traffic data, our platform provides insights into road conditions and congestion. This crucial feature empowers you to adapt the best possible routes, guaranteeing your fleet's efficiency and on-time deliveries, even when faced with unexpected traffic obstacles.
Share Live Location Live location can be share through the platform:
Multiple Languages Supported Our system offers multiple languages in the system. We can change the language of the whole platform and the login page as well.
Specify Visit Places for vehicles Our comprehensive system includes geographic boundaries and geofence capabilities, enabling you to define custom geographic boundaries and receive instant notifications when your vehicles enter or exit these predefined areas. This feature enhances security and operational control within your fleet management strategy.
Point of Interest Our fleet management platform includes a Point of Interest (POI) feature that helps you identify and mark significant locations for your fleet operations. We can change the radius from 1 km to 500 km.
Overall fleet view on map
Installation Timeline: A detailed timeline is provided for the installation of hardware and software components at the client's premises.
Route Optimization
System offers advanced route optimization capabilities with the following features:
Dynamic Route Calculation: Calculates optimal routes in real-time based on traffic conditions, weather, and collection schedules by calling data from different APIs for efficient operations.
Geofencing: Defines collection zones and automatically assigns vehicles to routes based on their proximity to collection points.
Priority Routing: Allows for priority routing for urgent/emergency collections, such as medical waste or overflowing bins.
GIS Integration: Utilizes Geographic Information System (GIS) data for precise route planning and visualization, leveraging mapping and spatial analysis tools.
Historical Data Analysis: Analyzes historical data to identify patterns and trends, improving future demand predictions and route optimization.
Real-Time Feedback Mechanism: Enables drivers to report road closures, obstacles, or changes in collection requirements, allowing for dynamic route adjustments in real-time.
Accident and Incidents Reporting
System provides a comprehensive Accident and Incidents Reporting module with the following features:
Real-Time Reporting: Captains can efficiently raise incidents to notify agents about events occurring during their routes. The captain’s application provides an intuitive interface for incident reporting, including a predefined list of incident types tailored to the project.
Essential Details Capture: Records key details including date, time, location, vehicle involved, nature of the incident.
Multimedia Attachments: When an incident is selected, captains are prompted to capture evidence, which includes taking multiple pictures with automatic timestamps, recording voice messages, and optionally, a fixed-length video if needed.
Incident Classification: Implements a classification system to categorize incidents by severity, aiding in prioritizing response and follow-up actions.
Immediate Notifications: Alerts designated personnel, such as supervisors or the HSE team, immediately upon submission of an incident report.
Comprehensive Records: Captains are permitted to create multiple incident reports during a route, with each report documenting a single type of incident. Data Analysis: Analyzes incident data to identify trends, patterns, and root causes, enabling proactive measures to prevent future occurrences. KPIs Tracking: Agents will attend to these incidents, logging their actions accordingly. Incidents that remain unattended are prioritized on the list for agents to ensure timely review and resolution.
Reporting
The platform allows the service provider to submit a monthly report covering the activities and performance metrics for the preceding month.
Inspection Activities
Inspection Reporting
In the system, we can design questionnaires on company admin level for collectors that can vary from project to project.
Admin can decide whether the (Vehicle Condition Report) VCR check will be questionnaire or certain checks without the questionnaire. Without those checks, the routes cannot be dispatched.
A user-friendly interface that allows stakeholders to easily build and personalize inspection checklists.
In cases where mobile data is unavailable, the app allows incident reporting to continue. The data will be logged in the mobile application along with timestamps and location. Once mobile data becomes available, the system will automatically generate the necessary notifications within the portal.
Integration with Be’ah Systems
To facilitate seamless integration, our system will utilize the following APIs:
Bin Inspection Automation System API: Enables generation of detailed reports post-inspection, tracking findings, corrective actions, and compliance status.
CRM Integration API: Captures on-ground non-compliance issues and reports them to the service provider for prompt rectification and follow-up.
IVMS
The team will install the IVMS system in Inspector’s cars.
Geo-Fencing
To enhance functionality, our system includes the following geo-fencing capabilities:
Automatic Activation: Implements geo-fencing to automatically trigger designated actions or alerts based on the inspector's location within geo-fenced areas.
Custom Geo-Fence Configuration: Allows for the configuration of custom geo-fence areas tailored to specific project needs. Can be selected as circle, rectangle or polygon.
Event Triggers: Facilitates setting triggers for both entry and exit events within the geo-fenced boundaries.
User-Friendly Interface: Provides an intuitive interface for creating and managing geo-fences, including visualization on a map for easy management and oversight.
Task Management
System's Task Management module includes the following features:
Task Creation and Assignment: Enables the Operation Manager to create and assign inspection tasks to specific inspectors.
Task Planning: Allows for planning inspection tasks on a daily, monthly and yearly basis.
Calendar View: Provides a calendar view for managers and inspectors to visualize scheduled tasks, deadlines, and overlapping assignments.
Task Allocation: Supports assigning tasks based on inspector availability, expertise, or geographical location.
Task Tracking: Facilitates tracking of task progress, completion status, and submission of inspection reports linked to assigned tasks.
Task Adjustment: Supports the adjustment, rescheduling, or reassignment of tasks with automatic updates and notifications to affected inspectors.
Dashboard Feature: Incorporates a comprehensive dashboard for managers to plan and oversee inspection tasks efficiently.
Journey Management: Includes a Journey Management feature for planning and optimizing inspection routes and schedules.
Waste Management Platform Components
The following components are included in the Waste Management Platform:
Waste Management Platform
In-Vehicle Monitoring System (IVMS)
Camera
Multi Speed Limiter (MSLD)
Tire Pressure Monitoring System (TPMS)
Fuel Monitoring
Seat Belt Monitoring
RFID Reader for Driver Identification
Panic Button
Weight Sensor Integration
High Quality Monitor
Proximity Warning Alert System
All these components are elaborated below:
Waste Management Platform
Route Planning and optimization
Zones, Towns, Wards wise bin deployment
Weight Counter Per Bin
Bin Module
Bin Report
Weight Report
Collector App
Admin App
Inspector App
Geo-zones
Bin Points and Automated update Bin location based on last collection
UHF Based bin Pickup
Geofence Radius Based Bin Pick up
QR-Code Bin Pick up
Bin Pick Up Picture
In-Vehicle Monitoring System (IVMS)
Monitoring
Live monitoring
Vehicle details
Device Details
Device Status
Speed
Odometer (GPS)
Odometer (CAN bus)
Viewership Access
Driver details (name, picture, mobile phone)
Driver Behavior
Live Notifications & Alerts
Maintenance Due
Tracks
Historical trips on the screen
Ability to extract the report
Trips replay
Messages
History of messages sent
History of data sensor sent
History of commands
Build your own report
Reports
Ability to export reports in Excel or PDF format
OPAL Reports
Event Report
Data Report
The system has the capacity to produce up to one month of Second-by-Second Data Report
Ability to print reports
Generate report based on Driver
Ability to display reports on the screen
Geofences
Ability to create geofences
Drivers
Ability to add drivers’ details
Notifications
Ability to create notifications
Users
Ability to add users with privileges
GPS Device for In-Vehicle Monitoring System
Types of antennas | External SMA |
Systems | GPS, GLONASS |
Receiver sensitivity | - 164 dBm |
LTE | LTE Cat-M1 (bands 2,3,4,5,8,12,13,20,26,28) |
SIM | 2 |
Types of antennas GSM | External SMA |
Memory Capacity | Up to 170 000 points; up to 2 500 000 points for each GB by using MicroSD card |
USB | mini-USB 2.0 |
Analog-discrete and pulse frequency inputs | 6 |
Transistor outputs | 4 |
Digital inputs RS 485 | 1 |
Digitals inputs 1-Wire | 1 |
CAN | 2 |
Voltage range | 0-33 V |
Measuring resolution | 1 mV |
Maximum measured input frequency | 4 kHz |
Maximum voltage | 30 V |
Maximum current | 200 mA |
Outputs type | Transistor |
Protocols | J1939, FMS, J1979, OBD II, 29-bit and 11-bit
identifiers |
Average power consumption | 0,54 Вт |
Operating power supply | 9-39 V |
Size | 102 x 68 х 24 mm |
Weight | 150 gm |
IP degree of protection | IP 54 |
Service life | 10 years |
Camera
MDVR MA81-08
H.265/H.264 video format 6-aix G-sensor, support HA/HB/HC detection AI: DMS, ADAS, BSD Compatible with Howen VSS and various FMS platforms Supports 8 ch AHD 720p/1080p cameras Supports 4 TB HDD for recording, and a SD Card upto 256 GB. Compact design, easy to install and modular design for easy maintenance Dual streams for local recording and wireless transmission Support 3G/4G, Wifi, GPS modules
360 Degree Camera Solution
Blind Spot Detection (BSD) for Front, Rear, Right & Left - Wide angle Camera
Features: 1/2.9″ CMOS Sensor 720P/960/1080P AHD 0.1 Low illumination Metal case IP67/IP68 4PIN aviation cable Lens 3.6mm (2.8/2.1 optional) Viewing angle: 3.6mm: 90°, 2.8mm: 100°, 2.1mm :120° Pan/Tilt adjustment Highlight Compensation DC12V power supply
360 Degree View
Camera Calibration
Reverse Camera View
In- Cabin View Camera
Features: 1/2.9″ CMOS Sensor 720P/1080P AHD 0.1 Low illumination Day/night mode Audio Optional 4PIN aviation cable Lens 3.6mm (2.8/2.1mm for option) 12 Infrared LEDs Viewing angle: 3.6mm: 90°, 2.8mm: 100°, 2.1mm :120° DC12V power supply
ADAS
Front Facing Road View for Driving Behavior
Features:
DFMS
Driver Facing Camera for Driver Fatigue, Smoking, Drinking, Mobile Use, Yawning, Eyes closed with speaker to alert the driver.
Features:
Specification Sheet | |
Display on the main page | Yes |
Model | Hero-C60S0D3-1MR |
Manufacturer | Howen Technologies |
Sensor type | 1/2.7" CMOS Sensor |
Number of pixels | 1280(H)x720(V) |
Lens | 6.0 mm |
Viewing angle | D=65° H=56° V=31° |
Image format | 720P |
White balance | Automatically |
Body adjustment | Present |
Video standard | PAL/NTSC |
Weight | 100 gr |
Video output | 1 Vp-p, 75Ω Composite, AHD |
Input voltage | 12V DC ±10% |
Working temperature | -25°C ~ +70°C |
Dimensions | 93 x 76 mm |
Degree of protection | IP54 |
AI Camera for Bin Detetction
Features:
1/3 SONY CMOS. AHD
Predefined AI Features
IR illumination
175°Viewing Angle (Horizontal)
Working from -20 to 80℃
Mechanical Design
Designed for vehicle usages
Out Cabin Speaker
Features:
LED Sound & Audio alarm indicator
RS232, 12V DC, IP69K,
Including cables: 8pin-5pin extension cable (7m), USB convert cable (30cm), etc.
3 alarm indicator levels
Customize your own alarm audio file
Blind Spot Detection – Hardware Schematics
Multi Speed Limiter (MSLD)
Speed limiting using geofence through GPS device for multiple scenarios. Vehicle will not exceed a certain speed even if driver pushes the accelerator pedal.
Tire Pressure Monitoring System (TPMS)
A critical part of Afaqy’s TPMS+ Platform, the products not only unlock TPMS market leading, fully automated drop and hook solutions for customers.
Tire Pressure Live Monitoring Solution with Screen for Driver Alert and real time platform alert for admin/
Fuel Monitoring
Monitoring Fuel Consumption Fuel Dashboard:
Our fuel sensos can provide 97% accurate fuel reading to monitor fuel level and theft.
Within our system, the fuel report is presented in an interactive dashboard format. By simply clicking on it, a wealth of insights and valuable information instantly pops up, allowing you to delve deeper into fuel consumption data and make data-driven decisions for optimal fuel efficiency.
Dominant Wireless BLE Fuel Sensor
Seat Belt Monitoring
Afaqy provides the safety of vehicle operators and passengers by tracking and recording the usage of seat belts in waste management vehicles.
RFID Reader
The RFID Reader for Driver Identification is used to enhance security and accountability within waste management operations. By using RFID technology, each driver is assigned a unique RFID tag that they must scan before operating a vehicle. This system ensures that only authorized personnel can access and operate the vehicles, reducing the risk of unauthorized use. Additionally, it allows for accurate tracking of driver activity, including identifying who is operating the vehicle at any given time, monitoring driving patterns, and ensuring adherence to operational protocols.
Weight Sensor Integration
The platform features an integrated weight sensor system, as demonstrated in the attached screenshot. This integration allows for real-time monitoring and accurate measurement of weight, ensuring precise data collection and enhanced operational efficiency. The weight sensor seamlessly aligns with the platform's existing functionalities, offering a reliable solution for weight management and control across various applications.
POWER SUPPLY | Battery Li-SOCL2 3.6 В |
MEASUREMENT PERIOD | from 1 to 10 sec |
ADVERTISING PERIOD | from 1 to 10 sec |
AVERAGING INTERVAL | from 1 to 60 |
RELATIVE MEASUREMENT ERROR | No more than 1% |
WIRELESS TRANSMITTER | Bluetooth Low Energy 5.0, 2.4 GHz |
TRANSMITTER POWER | Adjustable, up to 8 dBm |
TILT ANGLE MEASURER | Inbuilt accelerometer, +/- 1G α°=arcsin(Z/127) |
TEMPERATURE MEASURER | inbuilt, +/- 2°С |
INBUILT MEMORY | 4 МB |
WIRELESS SOFTWARE UPDATE | YES |
INGRESS PROTECTION | IP67 |
EXPLOSION PROTECTION | 0ExiaIIBT6X |
LIFETIME | 7 years |
MEASUREMENT LENGTH | 990 MM/1490MM1990MM |
HOUSING DIMENSIONS | 80х80х25 MM |
SENSOR DIMENSIONS | 80х80х1015 MM |
Printed Card for Driver Identification
Features:
Printed RFID Card
64-bit memory array laser programmable
Several options of data rate and coding available
On chip resonance capacitor
On chip supply buffer capacitor
On chip voltage limiter
Full wave rectifier on chip
Large modulation depth due to a low impedance modulation device
Operating frequency 100 - 150 kHz
Very small chip size convenient for implantation
Very low power consumption
Panic Button
The Panic Button installed in waste management vehicles will enhance the safety and security of drivers and operators. In case of an emergency, the driver can press the Panic Button to immediately alert the central operations center. This alert can trigger a rapid response, including contacting emergency services, dispatching assistance, or taking other appropriate actions to ensure the safety of the personnel. The Panic Button provides an added layer of security by ensuring that help can be quickly mobilized in situations such as accidents, health emergencies, or security threats.
BIN LEVEL SENSOR
- Implementation of Sensors
The project for this tender can be executed in two phases:
Phase 1: Deployment of Smart Bin Level Sensors with calibration and monitoring functionality.
Phase 2: Integration of Bin Fill Level data with the Route Optimization Engine, enabling dynamic updates to upcoming and in-progress collection jobs. This reduces dead mileage and ensures collection vehicles are only dispatched to bins that require service.
- Functional Requirements
2.1 Smart Bin Settings (System Enhancements)
- Introduce new category: Smart Bin Sensor under Settings → General → Smart Bin.
- Map IoT sensors to existing Bin Objects.
- Update “Installed On” field to reflect Bin mapping.
- Restrictions applied if “Bin” is selected (limited object rights).
- Mandatory mapping to collection address as per company.
Calibration Options:
- Units: Voltage, Level (mm), Percentage
- Thresholds: Full (%), Half (%)
- Calibration Type: Automatic (Full/Half/Empty Reading) or Manual (via XLS upload).
- Only one validated calibration allowed per sensor.
- Update bulk upload functionality to support Smart Bin category.
2.2 Live Tracking / Collection Address Enhancements
Add Bin Fill Level (%) column in Collection Address tab.
Enable filtering by:
- Bins above 80%
- Immediate collection required
- Display Bin Status: Empty, Half-Full, Full, Overfilled.
- Bin Tooltip to show:
- Real-time Fill Level Graph (%)
- Fall status
- Temperature monitoring
- Fire status indicator (Normal / High Temp / Fire Risk)
- Last collection time & Next expected collection
- Historical 7-day trend graph
Quick Actions: Create Job with GPS location (coordinates + address).
Color-coded indicators:
- 🟢 Below Threshold
- 🟡 Near Threshold
- 🔴 Exceeded Threshold
Auto-refresh every 30 seconds for real-time data sync.
2.3 Alerts & Notifications
- Bin Fullness Alert
- Trigger Conditions: Bin fill % exceeds configured threshold / consecutive high readings.
- Notifications: In-App, Email/SMS, Push.
- Format: Bin Fullness Detected on <Bin Name> – <Level%>.
- High Temperature / Fire Alert
- Trigger Conditions: Bin sensor detects abnormal temperature or fire risk.
- Notifications: Immediate in-App, Email/SMS, Push.
- Format: High Temperature / Fire Risk Detected on <Bin Name> – <Temperature Value>.
- Purpose: Early action to avoid fire hazards and escalation.
2.4 Route Optimization Integration (Phase 2)
- Integrate Smart Bin status with route optimization module.
- Dynamic job editing based on live bin data:
- Upcoming jobs adjusted if bin fill < threshold (skip unnecessary trips).
- In-progress jobs re-routed if nearby bins are over threshold.
Objective:
- Reduce dead mileage.
- Optimize fuel & time.
- Increase operational efficiency.
- Provide real-time “active status” of bins to fleet operators.
- Non-Functional Requirements
- Performance: No degradation to existing system.
- Usability: User-friendly interface for managing Smart Bins.
- Security: Access restricted to authorized users only.
- Acceptance of Scenarios
- Sensor Addition & Mapping: Sensors can be mapped to Bin objects.
- Data Capture & Display: System stores and displays Bin fill % and temperature in real time.
- Calibration & Accuracy Validation: Correct calculations via automatic/manual calibration.
Data Reporting & Analytics:
- Live tracking with color-coded icons.
- Tooltip with real-time & historical analytics.
Alerts:
- Notifications when bin level >80%.
- Alerts for abnormal temperature / fire detection.
- Job Creation & Route Optimization:
- Collection jobs can be dynamically assigned or updated.
- Route engine avoids unnecessary trips, minimizing dead mileage.
Functional Requirements for the development phase after award.
FRS 1: Screen 1 (Settings→ General→ Smart Bin)
Current Functionality
The current system allows adding vehicles equipped with GPS devices. It includes fields for reseller, company, branch, name, GPS tracker ID, device type, IMEI number, server address, SIM number, etc. where the Bin Level Sensor can also be added.
Bin Level Monitoring Feature 1
The Smart Bin screen can add the new Category for the device to be added on vehicle or Bin
Navigation
Setting→ General→ Smart Bin
The proposed system can include a category for Smart Bin sensors. Smart Bin sensors can be mapped to existing bins in the system.
The installed-on field will be updated on Overview as new column.
If Bin is selected the Object rights can be removed from all screens excluding Object and system log.
If Bin is selected, we can enable below Mandatory configure to Map the existing Collection Address as per the company selected.
Bin <Dropdown><Optional> <Value = <PropertyId-Name>
The system will allow users to map sensors to bins and display the mapped sensors.
We must add new Connected Type for the SWM project, i.e. with Analog Category
Bin Level
The above sensor can involve calibration as mentioned below
- Sensor Output Unit <Dropdown>
- Battery Voltage
- Level [cm] or [%]
- Signal Strength
- Temperature
- Full Threshold <Textbox> %
- Half Threshold <Textbox> %
- Calibration Type <Radio> [When Voltage or Level is selected]
- Automatic
- Full Reading <Textbox>
- Half Reading <Textbox>
- Empty Reading <Textbox>
- Manual
- Sample upload [Xls]
- From Voltage / Level
- Value
- Apply To <Checkbox>
- Object selection
The Calibration will be validated one per connected sensor, multiple not allowed.
The Profile / Document and Private mode tab will be hidden when the Installed On Bin is selected with some highlighted fields.
The changes to be updated in Bulk upload functionality as well.
Connected Type: Bin Level
Calibration
Bin Level Monitoring Feature 2
We can Enhance the Live tracking / collection Address Tab to add the Smart Bin Analytics
Navigation
Live tracking→Collection Address.
Add a new column for Bin Fill Level (%).
- Enable filtering by:
- Bins that are above 80% full.
- Bins that require immediate collection.
- Show bin status (Empty, Half-Full, Full, Overfilled).
- Bin Tooltip (On Click of Bin Icon)
- Bin Fullness
- Widget Overview
- Real-Time Fill Level % (Graphical Representation)
- Fall status
- Temperature
- Fire Status
- Last Collection Time & Next Expected Collection
- Historical Fill Data (Last 7 Days Trend Graph)
Quick Actions:
- Create Job <Button>
- Location: <as per the GPS device data> <Coordinates & address>
- Enhance the tooltip to include a Bin Fullness Percentage Indicator.
- Display a color-coded warning (e.g., Green: Below Threshold, Yellow: Near Threshold, Red: Exceeded Threshold).
- Show last updated timestamp for bin level readings.
Data Refresh & Synchronization
The bin data will auto-refresh every 30 seconds for real-time accuracy.
The system will fetch sensor data from the mapped GPS IoT device and update fill levels dynamically.
Bin Level Monitoring Feature 3:
New Alert
Navigation via dynamic route/collection updates in jobs/collection points
Settings→General→Alert
We have to add the new alert as named "Bin Fullness.
Trigger conditions:
- Bin fullness percentage exceeds the configured threshold.
- IoT device sends consecutive high readings indicating consistent fullness.
- Notification types:
- In-App Alerts: Display alert notifications on the dashboard.
- Email/SMS Alerts: Configurable alerts for operational staff.
- Push Notifications: For users monitoring bins via the mobile app.
The Alert Info can be Bin Fullness Detected on <Bin name> <Level>.
Alert
Non-functional Requirements
- Performance: The addition of Smart Bin sensors will not degrade the system's performance.
- Usability: The user interface for adding and managing Smart Bin sensors will be intuitive and user-friendly.
- Security: Ensured that only authorized users can add or manage Smart Bin sensors.
Acceptance Scenarios
- Smart Bin Sensor Addition & Mapping: The system allow mapping it to an existing Bin object.
- Bin Level Data Capture & Display: The system will store and display the bin level in percentage (%).
- Calibration & Accuracy Validation: The system will correctly calculate and adjust bin level readings.
Data Reporting & Analytics
- The system will display bin icons in the Live Tracking screen with color-coded fill levels.
- Clicking on a bin will open a tooltip with real-time analytics.
- The Collection Address List will display bin fill levels and provide filtering options.
- A new Bin Analytics Widget will provide historical & real-time data.
- The system will send alerts when bins exceed 80% capacity and provide an option to assign collection jobs.
HARDWARE SPECS:
UHF Reader
UHF Tag
Features: Self-intellectual property Excellent anti-collision performance Support ISO18000-6B, ISO18000-6C (EPC C1G2) protocol tag 902~928MHz/860-865MHZ frequency band (frequency customization optional) FHSS or Fix Frequency transmission RF output power up to 30dbm(adjustable) Built-in high performance 9dbi circular antenna, one more extendable external antenna port Support auto-running, interactive and trigger-activating work mode Low power dissipation with single +9 DC power supply Support RS232, RS485, Wiegand interface with TCP/IP interface optional
Handheld UHF Tag Reader for Inspectors and Bin Tagging Operations on Site
SOFTWARE FOR BIN TAGGING
- Android PDA Application
- Login into the system
- Update Masters in the Device from Master Files
- Select Route Name / Number
- Scan the Bin Number / Serial Number / Barcode if Available on Bin
- Scan/Read RFID Tag EPC
- Select Bin Type (Capacity, Color, Material etc.)
- Capture the GPS Coordinates while Scanning
- Capture the date and time of scanning
- Capture Bin Pictures
- Selection Bin Pick up status
- Select the Bin condition (Broken, Dirty, Replaced, Missing etc.)
- Enter Remarks if any
- Generate the captured data as a file
- Master Files which can be copied from PC to Android PDA includes
- Route Name / Number
- Bin Type
- Bin Pick Status Master
- Bin Condition
- Login Master
Smart Phone for Driver App (Alternative Option to Rugged Tablet for Easy use)
Samsung Galaxy A26 5G 256GB 8GB RAM Black Smartphone
Features:
- 7" Super AMOLED display with slim bezel
- 50MP wide-angle camera for high-quality photos
- IP67-rated for dust and water resistance
- OIS for steady and clear shots
- 5,000 mAh battery for up to 17 hours of use
- CHAINWAY – C66 - Android Handheld Device
- Android 13.0, Qualcomm SD 662 Octa Core 2.0 GHz
- RAM/ROM – 4GB+64 GB
- Display - 5.5’ Screen HD Gorilla Glass
- NFC
- 4G
- WIFI
- BT
- GPS
- Rear Camera
- 4420m AH Battery USB-C Direct Charger
- SE 4710 2D Barcode Scanner
- Internal RFID Reader Power 26dBm
- Antenna Gain 1dBi
Reading distance wd5100CM with Rubber Boot and Screen Guard
Handheld Rugged Tablet For Driver App
The high-quality Handheld Rugged Device can be used by the Drivers to use the driver App for industrial conditions.
P80 - CHAINWAY
Proximity Warning Alert System
Proximity Sensor and Display
ACCESSORIES:
Wiring Diagram
Similar Project Installation Reference
General Technical Requirements
The General Technical Requirements for the Smart Waste System
Dashboards
Documentation and Knowledge Base
Afaqy will provide detailed documentation and a comprehensive knowledge base to support system administrators, be’ah staff, and service provider teams. This will include user manuals, technical guides, and step-by-step instructions for all software features and functionalities. The knowledge base will be regularly updated to reflect system enhancements and provide quick reference solutions, ensuring users can access the information they need to efficiently operate and maintain the system.
Reports
Attachment
Mobile Compatibility
Few Report Samples are shown below:
User Management
Integration/Interfacing
Browser Plugin and Extension Compatibility
URL: pro.ivms.om
Scalability
We ensure that the system we provide is fully scalable, designed to handle growing volumes of data, users, and additional functionalities without compromising on performance or efficiency. The solution will adapt to your evolving needs over time.
Automation
Our solution includes advanced automation features, streamlining routine processes such as data collection, report generation, and task assignments. This will significantly reduce manual intervention, increasing operational efficiency and accuracy.
Network Environment
We guarantee that the system will be optimized for your network environment, providing high availability, reliability, and low-latency communications, even across distributed locations, ensuring smooth, uninterrupted operations.
Security
We implement industry-leading security measures, including data encryption, secure access controls, regular audits, and strict compliance with data protection regulations, ensuring that all sensitive information is thoroughly safeguarded. Recently, we have updated the firewall on our server, further enhancing the system's protection against external threats.
Patch Management
Our system includes an efficient patch management process, ensuring timely updates to fix security vulnerabilities, software bugs, and performance issues. This process will be managed with minimal disruption, keeping the system up-to-date and secure.
Deliverables
We provide comprehensive deliverables, including full system functionality, detailed documentation, training materials, and any necessary hardware or software components to meet the project’s requirements and ensure successful deployment.
Handover
The handover process will include thorough training sessions, detailed operational and technical documentation, and ongoing support to ensure your team can efficiently manage the system post-deployment without any issues.
Project Approach
Our project approach is structured and organized, with clear phases, defined milestones, and timelines. This ensures that the project is executed smoothly, with all stakeholders aligned, leading to on-time and within-budget delivery.
Hosting
We offer hosting on our dedicated server located within Oman Data Park, ensuring low-latency, secure, and efficient access to the system. This local hosting solution guarantees optimal performance while complying with regional data regulations, ensuring both security and reliability for your operations.
Technical Requirements for Hardware
For the hardware installed in the vehicles for this project, we ensure the following specifications are met to provide an optimal solution:
Durability
Our hardware is designed to be rugged, effectively withstanding the harsh conditions of vehicle operations such as vibrations, temperature fluctuations, dust, and moisture.
Reliability
The components are highly reliable, ensuring continuous operation with minimal need for frequent maintenance or replacements.
Compatibility
The hardware is fully compatible with the vehicle’s existing systems and infrastructure, as well as with the overall waste management system we are implementing.
Security
Advanced security features are integrated into the hardware to safeguard against unauthorized access and tampering.
Real-Time Data Transmission
Our hardware supports real-time data transmission to the central operations center, allowing for efficient monitoring and management.
Power Efficiency
The hardware is energy-efficient, minimizing the impact on the vehicle’s power supply and ensuring optimal performance without draining the vehicle battery.
Redundancy
Critical components are equipped with redundancy features to guarantee high availability and failover capabilities in the event of hardware failure.
Ease of Installation and Maintenance
Our hardware is designed for easy installation and maintenance, featuring accessible components and comprehensive support from our team for regular maintenance and updates.
Compliance
The hardware complies with all relevant industry standards and regulations, ensuring that the system adheres to all legal and technical requirements.
Integration
Seamless integration with other installed technologies, such as GPS, RFID readers, seat belt monitoring systems, panic buttons, weight sensors, and fuel sensors, is a key feature of our hardware.
Support
We offer comprehensive support and warranty for the hardware, including prompt replacement of defective components and technical assistance as needed.
Data Storage
The hardware provides sufficient onboard data storage capacity to handle data collection during periods when real-time transmission is not feasible.
Communication
Robust communication capabilities ensure reliable connectivity for data transmission, utilizing cellular, satellite, or other relevant communication technologies.
Technical Requirements for OCC Hardware
For the Operations Control Center (OCC) hardware, we ensure the following technical specifications to deliver a high-performance and reliable solution:
Redundancy and Failover
We provide redundant systems and failover mechanisms to ensure high availability, significantly reducing the risk of downtime and ensuring continuous operations.
Storage Solutions
Our scalable, high-capacity storage solutions are designed to handle the vast amounts of data generated by the waste management system. These solutions include robust backup options and disaster recovery plans to safeguard data.
Networking Equipment
We ensure high-speed, secure, and reliable networking equipment for seamless communication across the OCC and the wider waste management system.
Workstations
Operators and analysts will work on high-performance workstations equipped with multiple monitors, ergonomic peripherals, and sufficient processing power to run advanced monitoring and analytics software efficiently.
Display Systems
We install large, high-resolution display systems for real-time monitoring, providing clear and comprehensive visualizations of key metrics, maps, and alerts to enhance decision-making.
Security Systems
The OCC will be equipped with advanced security hardware, including secure access control mechanisms, to prevent unauthorized access and ensure the integrity of operations.
Uninterruptible Power Supply (UPS)
To protect against power outages, we include robust UPS systems that provide continuous power to critical hardware, preventing data loss and operational disruptions.
Ergonomic Furniture
Our ergonomic furniture solutions ensure a comfortable and productive working environment for OCC personnel, promoting long-term efficiency and well-being.
Compliance
All hardware provided complies with relevant industry standards and regulations, ensuring that the system meets all legal and technical requirements for this project.
Integration
We guarantee seamless integration with the waste management system, ensuring interoperability with various technologies such as GPS, RFID readers, seat belt monitoring systems, panic buttons, weight sensors, and fuel sensors.
Support and Maintenance
Comprehensive support and warranty services are provided, including timely replacement of defective components, regular maintenance schedules, and technical assistance when needed.
Data Analytics and Visualization Tools
Our hardware supports advanced data analytics and visualization tools, enabling detailed analysis and reporting of operational data for enhanced decision-making and performance tracking.
Onsite Support Staff Requirements and Responsibilities
Afaqy will provide:
Immediate Assistance:
Rapid response to any urgent issues that arise, ensuring minimal disruption to the system's operations.
Functional Expertise:
Addressing various functional challenges within the system, leveraging their extensive knowledge and experience to troubleshoot and resolve issues efficiently.
Communication:
By ensuring the presence of a skilled and versatile consultant, Afaqy guarantees that be'ah receives prompt, effective support and continuous system optimization, thereby enhancing overall operational efficiency and user satisfaction.
Maintenance and Support
AFAQY will take responsibility for the complete deployment of the project, including rigorous pre-production testing for all modules to ensure they meet the specified functionality, performance, and integration criteria. Our team will implement a structured testing plan to verify that the system is operational and compliant prior to the final implementation phase. In terms of maintenance and support, we are prepared to manage all aspects related to hardware, software, and licensing throughout the contract duration. Our maintenance strategy will include regular updates, troubleshooting, and rapid issue resolution to ensure optimal performance and minimal disruption.
AFAQY will also proactively provide updates and enhancements as needed, ensuring the system remains current and fully compliant with all specified requirements.
Training and Knowledge Transfer
Afaqy will provide comprehensive initial and ongoing training sessions for system administrators, be’ah staff, and service provider teams. These sessions will ensure a thorough understanding of the software’s features and functionalities, enabling your team to fully leverage the system's capabilities and effectively address any minor issues that may arise. Our training program will cover all necessary aspects to maximize the potential of the software and support smooth day-to-day operations.
Service Level Agreement
Incidents
Communication about Incidents will follow the process below:
Appendix A
TRA Certificate
Appendix C
Appendix E
Server IP Location
Appendix G
Certificate of Health and Safety Management
Customer Support / Helpline for Clients
At Afaqy we have a dedicated team of three highly skilled personnel to assist and help with any technical queries faced by clients. The customer / contractor can raise their concern via an exclusive helpline number available during working days. In response to which a ticket is being generated within our helpdesk platform to keep a record of it.
Our dedicated customer support team comprises three highly trained agents who are at your service six days a week during regular office hours. They are well-equipped to assist you with a wide range of queries and concerns. The flowchart of ticketing mechanism is illustrated below:
Moreover, our technical team conducts random audits on scheduled email reports on a rotational basis and verifies the data accuracy to ensure that the data presented in these reports is accurate and reliable. If there is any issue faced in these reports, the data for each unit goes under inspection which leads to rectification of the problem. This procedure allows the customer to rely on reports to optimally make decisions.
Appendix B
TRA Product Approval Certificate
Appendix D
Letter from Oman Data Park
Appendix F
Certificate of Quality Management
