Issues

📖 Afaqy Knowledge Base / Tepra / Fleet / Issues

CONTENTS

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Introduction

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Tepra Connect

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Tepra Core

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IVMS

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Fleet

The Issues section is used to report, manage, and track problems encountered with vehicles, such as mechanical faults, abnormal readings, or required repairs. Each issue is tied to a specific vehicle and can be assigned, categorized, and updated as it progresses.

View

Issues are displayed in a structured table with the following columns:

Reference
Vehicle Name / Plate Number
Summary
Assigned To
User ID
Actions

Status tabs at the top allow you to view issues by:

Open
In Progress
Closed

Pagination and row count controls are available at the bottom

Filter

Accessible via the Filter button, the panel includes:

Reported Date From / To
Summary
Assigned To
User ID
Reported By
Category

Click Apply Filters to narrow the results.

Create

To report a new issue:

Click Add New
Fill out the form:

Vehicle (required)
Reported Date / Time (required)
Driver (optional)
Reported By (user selection)
Summary (required)
Description (optional)
Issue Type (dropdown)
Odometer (optional) + Void Odometer checkbox
Engine Hours (optional) + Void Engine Hours checkbox
Assigned To (optional)
Category (optional)
Due Date under Overdue Settings (optional)

Click Save to log the issue

Actions

Edit or delete issues using the Actions column
Status is updated manually based on workflow (e.g., moving from Open to In Progress or Closed)

ℹ️ Issues are often linked to Work Orders or used to justify service entries. Proper categorization and tracking ensure timely resolution and reporting clarity.

Quick Control Panel

Accessible from the top-right menu, this panel allows you to:

Export data to:

CSV file
XLS file
XLSX file
PDF file