Passenger Tablet

Overview

The Passenger Tablet is an in-vehicle digital display designed to enhance the passenger experience throughout the trip.

The tablet provides real-time trip information, fare transparency, driver details, and safety features, allowing passengers to stay informed during their journey.

The tablet automatically updates based on the current trip status and requires no action from the passenger to operate.

Purpose

The Passenger Tablet helps passengers:

• View trip-related information in real time
• Monitor fare and distance during the journey
• Verify driver and taxi information
• Access emergency assistance features
• View trip updates and notifications
• Submit feedback after the trip ends

The tablet promotes transparency, safety, and a better overall travel experience.

Key Features

Driver Information

Passengers can view information about the assigned driver, including:

• Driver name
• Driver identification number
• Driver photo

This information helps passengers verify that they are travelling with the correct driver.

Taxi Information

The tablet displays information related to the assigned taxi, including:

• Company name
• Taxi type
• Taxi number

This allows passengers to easily identify the vehicle during their journey.

Trip Information

During the trip, the tablet may display:

• Current fare
• Distance travelled
• Trip duration
• Trip status

Trip information updates automatically as the journey progresses.

Language Selection

Passengers can switch between supported languages using the language selector available on the tablet.

The selected language is applied immediately to the user interface.

Emergency Assistance

The Passenger Tablet includes an SOS button that provides quick access to emergency assistance features when required.

The SOS button remains visible throughout the journey to ensure easy access.

Passenger Feedback

At the end of the trip, passengers may be asked to rate their experience and provide feedback.

This feedback helps improve service quality and customer satisfaction.

How The Tablet Works

The Passenger Tablet automatically changes based on the current trip stage.

Before the Trip

The tablet may display:

• Driver information
• Taxi information
• Welcome content
• Date and time
• General trip information

During the Trip

The tablet displays live trip information, including:

• Fare updates
• Distance travelled
• Trip duration
• Trip status

Information is updated automatically throughout the journey.

After the Trip

Once the trip ends, the tablet may display:

• Trip summary
• Feedback request
• Rating screen

Passengers can review their experience before leaving the vehicle.

Benefits

The Passenger Tablet provides:

• Fare transparency
• Driver verification
• Taxi identification
• Passenger safety support
• Real-time trip visibility
• Simple feedback collection

These features contribute to a safer, more transparent, and more comfortable passenger experience.

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